Contact

The Arsenal Zone is a small, owner-run shop, so questions come straight to a person rather than a helpdesk.

support@thearsenalzone.com

We aim to reply within 1–2 business days.

Already ordered?

Include your order number — it's in your confirmation email and at the top of the order in your account. If a card arrived damaged, a photo of the card in the sleeve it shipped in helps a lot.

Payment problems

If PayPal charged you but you never got a confirmation email, email us with the PayPal reference from your PayPal receipt. We're alerted automatically when that happens, but writing in means we can match it to you straight away and refund or ship the same day.

Before you buy

Happy to send extra photos of any card, put something on hold for a short while, or talk trades. Just ask.